In short
Fixed rate business energy is a gas or electricity contract whose unit rates and standing charges are fixed for the contract's length, so the price per kWh does not move with wholesale prices. Your bill still varies with how much you use, and some contracts pass certain costs through, so check whether a quote is fully fixed.
Ask about business energy on a fixed-rate contract
Tell us your premises, meters and renewal date and we will reply by email with options.
What a fixed-rate business energy contract is
Ofgem describes fixed-rate contracts as fixing the price of unit rates and standing charges for the length of the contract, so the cost per kWh stays the same no matter what happens to wholesale market prices. That makes energy costs easier to budget for.
A fixed-rate contract is agreed for a set term with a licensed supplier. You agree the rates, the term and the end date up front, and the contract sets out what happens if you want to leave early and what happens when it ends. It can cover business electricity, business gas or both, as a dual fuel for business arrangement, usually with separate terms for each fuel.
Fixed is one of several business energy tariffs. The others, including variable, flexible and pass-through contracts, are compared on that page.
What is fixed, and what can still change
A fixed rate fixes the price of energy, not the bill. These are the things that can still move:
- Your consumption: the bill is the unit rate multiplied by the kWh you use, plus the standing charge for each day. Use more, or have a cold winter on gas, and the bill goes up even though the rates have not.
- Pass-through elements: some contracts fix the energy price but pass on certain non-energy costs as they change. Ofgem's guidance for microbusinesses warns that some bill factors may be presented on a pass-through basis and that you should check whether your price may vary within the term. A contract that fixes everything is often described as fully fixed; see pass-through energy contracts for the alternative.
- Taxes: VAT and the Climate Change Levy are shown separately on the bill. CCL rates are set by government from 1 April each year, and the VAT you pay depends on how the energy is used (see reduced rate VAT on business energy).
- Estimated bills: if the supplier bills on estimated reads, the amount can change when actual readings arrive. Automatic reads from a smart or AMR meter help avoid that.
When you compare fixed quotes, ask each one the same question: which charges are fixed for the term and which can change?
Contract length, broker commission and early exit
Contract lengths vary by supplier and by the size of your business, and you can usually ask for quotes for more than one term. A longer term fixes your rates for longer; a shorter term gives you an earlier chance to review. Neither is right for everyone, so it helps to look at your usage, plans and contract dates before choosing a term.
Ofgem says many business contracts are fixed term, so you should be clear how long you would be locked in and whether there is a termination fee. Its switching guidance adds that most suppliers will not let you leave a fixed-rate contract before the end unless you have agreed a termination clause or pay an exit fee. If you expect to move, sell or close the business during the term, raise it before you sign: our guide to business energy when moving premises explains what happens to supply at a new site.
Broker commission is part of the price too. Unless you opt at the start to be invoiced directly, Fidelity Energy's commission is paid by the supplier and added as an uplift on the unit rate and/or the daily standing charge, and the estimated amount is set out in your contract documents. Since 1 October 2024 Ofgem has required broker fees to be shown in the principal terms of all non-domestic contracts.
The switching window and the end date
Every fixed-rate contract has a switching window: a set period, which Ofgem says opens a few months before the end of the contract, when you can renew with your supplier or tell it you intend to leave. You can sometimes switch during this window without paying a fee. The notice you need to give is in your contract terms, so check it early.
What happens if you do nothing depends on the supplier and the contract:
| If the term ends with no new contract | What Ofgem says |
|---|---|
| Rollover or evergreen renewal | The contract renews automatically for a fixed term, usually 12 months, and may be on a higher rate |
| Out-of-contract rates | Some suppliers move you onto these; they are usually more expensive than fixed-term contracts |
Microbusinesses get extra help here: their supplier must give renewal price information before the contract ends, and for evergreen contracts it must limit termination notice to 30 days and acknowledge a request to end the contract within 5 working days.
The simplest protection is to note the end date and the opening of the switching window as soon as you sign. To weigh up offers or move supplier at renewal, our sister site explains switching supplier.
Not sure which option suits you? Ask us
Tell us about your premises and usage and we will explain the options that fit.
Who a fixed rate suits
A fixed-rate contract tends to suit businesses that:
- Want to know their energy rates for the year ahead, for budgeting, pricing or lending
- Have fairly steady consumption, such as offices, shops, surgeries, salons and small workshops
- Do not have the time or appetite to watch wholesale markets
- Have a non-half-hourly meter and modest annual use, where flexible buying is not usually offered
The trade-off is that the rate is locked in. If wholesale prices fall after you sign, a fixed contract does not follow them down, and leaving early usually costs money. Larger users who want to spread that risk sometimes look at flexible energy contracts instead.
What you need for a fixed-rate quote
Suppliers price a fixed contract from your site details and consumption. Ofgem's switching guidance says you will need to give a new supplier information including your annual consumption and details of your meter. To get started, have these ready:
- A recent bill for each fuel, showing the current supplier, tariff and end date if it is fixed
- Your MPAN for electricity and your MPRN for gas
- Your annual consumption in kWh, or a year of bills so it can be worked out
- Your business details: legal name, company number if you have one and the supply address
- Your contract end date and any notice you need to give
Want this looked at for your premises?
Tell us your sites, meters and renewal dates and we will reply by email with options.
How we can help
We introduce you to Fidelity Energy, an independent energy consultancy and broker, and help you pull together the bills and meter details above. Fidelity Energy gets fixed-rate quotes from its network of suppliers, explains how each is built (including whether it is fully fixed), arranges the contract you choose and supports you through to renewal. Your contract is with the supplier, and you decide whether to go ahead.
Pricing depends on your consumption, meter and contract dates, so ask us for a quote. Want a fixed price for your business gas or electricity? Contact us.
How Forever Communications helps with business gas and electricity
Forever Communications is part of Forever Group, which looks after phone systems, business mobiles and connectivity for UK organisations. For business electricity and gas, we work as an agent of Fidelity Energy, an independent business energy broker that prices your requirements with the suppliers on its panel. We are not an energy supplier, and neither is Fidelity Energy.
- Make sense of your bills: we can help you read unit rates, standing charges, meter details and the other costs on your invoices
- Like-for-like quotes: we help you gather your meter numbers, consumption and contract end dates so suppliers quote on the same basis
- The right tariff type: we can talk you through fixed, flexible and pass-through contracts, green electricity and green gas options before you decide
- Better timing: we help you plan a renewal ahead of your contract end date, or move off deemed and out-of-contract rates when you move premises
- Your choice: you decide which quote, if any, to accept; prices and terms are set by the suppliers and confirmed at quote, including the broker commission
We work with offices, shops, hospitality, landlords, manufacturers and multi-site organisations. Send us a recent bill and we can take it from there.
Frequently asked questions
What does fixed rate energy mean for a business?
It means the unit rates and standing charges in your contract are fixed for its full length, so the price per kWh does not change when wholesale prices rise or fall. Your bill still changes with how much energy you use, and with any elements of the contract that are passed through.
Can my bill go up on a fixed rate business energy contract?
Yes, if you use more energy, if your contract passes through some non-energy costs, or if taxes such as the Climate Change Levy change. The fixed part is the rate, not the total bill. Ask whether a quote is fully fixed before you agree it.
Can I leave a fixed rate business energy contract early?
Usually only if your contract has a termination clause or you pay an exit fee. Ofgem says most suppliers will not let you switch before the end otherwise. You can renew or arrange a new contract during the switching window, which opens a few months before the end date.
What happens when my fixed business energy contract ends?
If you have not renewed or switched, some contracts roll over automatically for another fixed term, usually 12 months and possibly at a higher rate, and some suppliers move you onto out-of-contract rates, which are usually more expensive. Diary the switching window when you sign.
Is fixed rate business energy the same as a fixed tariff at home?
The idea is the same, but business contracts are negotiated for your site, have no cooling-off period once agreed and may include broker commission, which must be shown in the contract's principal terms.
Still have a question about business energy on a fixed-rate contract?
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