In short
A half-hourly meter is an electricity meter that records consumption in every 30-minute period and is read remotely. Larger business supplies are half-hourly metered and settled, shown by profile class 00 on the MPAN. A meter operator maintains the meter and a data collector retrieves the readings. Market-wide half-hourly settlement is extending half-hourly settlement to every meter.
Ask about business electricity on a half-hourly meter
Tell us your premises, meters and renewal date and we will reply by email with options.
What a half-hourly meter is
A half-hourly (HH) meter records how much electricity your site uses in each half hour of the day, rather than one running total. The readings are collected remotely, so nobody needs to visit the site to read the meter, and your supplier bills you from actual half-hourly data instead of estimates.
In industry terms, half-hourly is as much about settlement as about the meter. Settlement is the process, run under the Balancing and Settlement Code administered by Elexon, that works out how much electricity each supplier's customers used in each half hour so that suppliers pay for the right amount. A half-hourly settled site has its actual half-hourly readings used in that process. Smaller sites have historically been settled using standard load profiles instead, which estimate when in the day the energy was used.
You can tell a half-hourly settled supply from the top line of the full MPAN: Elexon's MPAN guidance says the half-hourly profile class is shown as 00. Non-half-hourly supplies show a profile class from 01 to 08. Our MPAN number guide explains the rest of the number.
Which sites have half-hourly meters
Half-hourly metering is the norm for larger business electricity supplies. Two rules explain why.
- Advanced metering for larger sites. Ofgem's smart metering licence guide says that since 6 April 2014 suppliers must supply larger non-domestic sites, electricity sites in profile classes 5 to 8, through an advanced meter that records use for multiple time periods and can be read remotely, unless they cannot install one despite all reasonable steps.
- Mandatory half-hourly settlement (P272). Elexon's code change P272 made half-hourly settlement mandatory for profile classes 5 to 8 from April 2017. Those are the non-domestic "maximum demand" classes, whose metering has a register showing the maximum demand for a given period. Elexon notes that any of these sites still without half-hourly metering are settled using historic load profiles.
In practice, sites with a large agreed capacity, current transformer metering or high consumption are usually half-hourly. If you think a site should be half-hourly metered and is not, or you are adding load, Fidelity Energy can support the move to half-hourly metering alongside the business electricity contract itself.
Gas has no equivalent: half-hourly settlement is an electricity arrangement. Larger gas sites use advanced (AMR) meters that send readings remotely. See business gas.
Who runs a half-hourly meter
A half-hourly supply involves more parties than a typical small business supply, and some of them work under contracts you can see.
| Role | What it does | Who appoints it |
|---|---|---|
| Supplier | Sells you the electricity, bills you from the half-hourly data and is responsible for the supply being metered and settled | You, through your supply contract |
| Meter operator (MOP) | Installs and maintains the half-hourly meter, fixes technical faults and replaces the meter if it is faulty (Elexon) | Either you or the supplier; Elexon says meter operators contract with either the customer or the supplier |
| Data collector (HHDC) | Retrieves, checks and processes the half-hourly readings from the meter | The supplier |
| Data aggregator (HHDA) | Combines the data for the settlement process | The supplier |
| Distribution network operator | Runs the local network; your agreed supply capacity is set with it | Fixed by location |
The meter operator contract is the one a business may hold directly. It can have its own term, scope and charges, separate from your supply contract, so it is worth checking when it ends and whether it covers data communications. Fidelity Energy offers managed meter operator contracts for half-hourly sites, covering installation, maintenance, data communications and supplier liaison. The industry roles behind half-hourly data are also being reshaped as part of market-wide half-hourly settlement, described below.
Not sure which option suits you? Ask us
Tell us about your premises and usage and we will explain the options that fit.
What half-hourly data tells you
Forty-eight readings a day per meter adds up to a detailed picture of how a site uses electricity. Used well, it helps with:
- Maximum demand and capacity. Half-hourly data shows your highest demand, which you can compare with the agreed supply capacity in kVA that drives electricity capacity charges. If demand regularly runs well below or above it, that is worth a conversation with your network operator.
- Out-of-hours use. Nights, weekends and holidays should show low use. Whatever still runs then is easy to spot.
- Time-of-day costs. Network charges and some non-commodity costs vary with when you use electricity. See non-commodity costs.
- Buying energy. Suppliers price half-hourly sites from their consumption profile, and the data underpins pass-through energy contracts and flexible energy contracts.
- Checking bills. Half-hourly bills carry more line items than small business bills, and the data lets you check that consumption and capacity are charged correctly.
Under government rules in force since 1 December 2022, any business customer, or a third party it nominates, can ask its supplier for up to 12 months of historic smart or advanced meter data free of charge, so you can have the data before you get quotes. Fidelity Energy offers half-hourly meter reporting and bill validation, so we can help you get the data into a form you can use. We do not promise what it will find: it depends on the site.
Market-wide half-hourly settlement (MHHS)
Market-wide half-hourly settlement is the industry programme to settle every electricity meter in Great Britain on half-hourly data, not just the larger sites. Ofgem placed responsibility for delivering it on the industry and appointed Elexon as the programme's Senior Responsible Owner.
Where the programme stands, from the MHHS Programme's own milestone page (October 2026):
| Milestone | What it marks | Status |
|---|---|---|
| M10 | Central systems ready to migrate MPANs | Approved September 2025 |
| M13 | Load Shaping System switched on | Approved September 2025 |
| M11 | Start of the 18-month migration period for unmetered supplies and advanced metered MPANs | Approved October 2025 |
| M12 | Start of the 18-month migration period for smart and non-smart metered MPANs | Approved October 2025 |
| M14 | All suppliers able to take on MPANs under the new arrangements | Approved October 2026 |
| M15 | All MPANs migrated; end of the 18-month migration period | Planned for 7 May 2027 |
| M16 | Cutover from the 14-month settlement timetable to a new four-month timetable | Planned for 2 July 2027 |
October 2026 marked one year since migration began. The programme says the outcome will be faster and more accurate settlement, with site-specific reconciliation using half-hourly data.
MHHS is a change to settlement, carried out by suppliers and their agents: by M15 every supplier must have migrated all its MPANs. Non-smart metered MPANs are included, so the programme itself does not depend on every site getting a new meter. If you want to understand what it means for a specific contract, ask before you sign.
Want this looked at for your premises?
Tell us your sites, meters and renewal dates and we will reply by email with options.
Half-hourly meter vs smart meter
The two are often confused. A smart meter (SMETS2) can record half-hourly consumption, and Ofgem's licence rules include obligations on suppliers to make that half-hourly data available to smaller business customers with a smart meter. But a smart meter on a small site is not the same as a half-hourly metered supply.
| Half-hourly metered supply | Smart meter (SMETS2) | |
|---|---|---|
| Typical site | Larger supplies: profile classes 5 to 8 before P272, now profile class 00 | Smaller business premises, profile classes 3 and 4 |
| Readings | Every half hour, collected remotely by a data collector | Sent automatically through the national smart network run by the DCC |
| Meter looked after by | A meter operator, often under a separate contract | The supplier and its agents |
| Capacity charges | Yes, based on agreed supply capacity | Not usually |
| Settlement | Already half-hourly | Moving to half-hourly through MHHS |
See smart meters for business for how smart and AMR meters work.
How we can help
Forever Communications acts as an agent introducing businesses to Fidelity Energy, an independent business energy consultancy and broker that offers meter operator contracts and half-hourly reporting. We help you pull together your MPANs, half-hourly data, agreed capacity and meter operator details, and explain what they mean. Fidelity Energy gets quotes from the suppliers it works with and arranges the supply contract you choose. Your supply contract is with the energy supplier, you decide whether to go ahead, and how we work with Fidelity Energy explains how commission is paid and shown.
To compare business energy prices across suppliers, our sister site explains the process. Ask us for a quote for your half-hourly sites. Need help with a half-hourly meter, its data or its meter operator contract? Contact us.
How Forever Communications helps with business gas and electricity
Forever Communications is part of Forever Group, which looks after phone systems, business mobiles and connectivity for UK organisations. For business electricity and gas, we work as an agent of Fidelity Energy, an independent business energy broker that prices your requirements with the suppliers on its panel. We are not an energy supplier, and neither is Fidelity Energy.
- Make sense of your bills: we can help you read unit rates, standing charges, meter details and the other costs on your invoices
- Like-for-like quotes: we help you gather your meter numbers, consumption and contract end dates so suppliers quote on the same basis
- The right tariff type: we can talk you through fixed, flexible and pass-through contracts, green electricity and green gas options before you decide
- Better timing: we help you plan a renewal ahead of your contract end date, or move off deemed and out-of-contract rates when you move premises
- Your choice: you decide which quote, if any, to accept; prices and terms are set by the suppliers and confirmed at quote, including the broker commission
We work with offices, shops, hospitality, landlords, manufacturers and multi-site organisations. Send us a recent bill and we can take it from there.
Frequently asked questions
What is a half hourly meter?
It is an electricity meter that records how much electricity a site uses in every 30-minute period and is read remotely. Larger business supplies are half-hourly metered and settled, which shows as profile class 00 at the start of the full MPAN.
How do I know if I have a half hourly meter?
Look at the top line of the full MPAN on your electricity bill. If the first two digits are 00, the supply is half-hourly settled. Half-hourly bills also tend to show capacity charges and more detailed network charges.
Who reads a half hourly meter?
A data collector retrieves the half-hourly readings remotely and passes them on so the supplier can bill and the industry can settle. A meter operator installs and maintains the meter itself.
Is a smart meter a half hourly meter?
Not in the industry sense. A smart meter can record half-hourly data, but a half-hourly metered supply is a larger site with its own meter operator and data collector arrangements. Market-wide half-hourly settlement is now moving smart and other meters onto half-hourly settlement.
What does market-wide half-hourly settlement mean for my business?
Your supplier and its agents migrate your MPAN to the new settlement arrangements. Migration began in October 2025 and the programme plans for every MPAN to be migrated by 7 May 2027, with non-smart meters included. Ask how it affects any contract you are about to sign.
Is there a half hourly gas meter?
Not in the electricity sense. Half-hourly settlement, and the MHHS programme, apply to electricity only. Larger gas sites use advanced (AMR) meters, which send readings to the supplier remotely.
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